Evidence before action · Merchant approval before writes

Merchant support

How can we help?

Contact Fleeta Limited for BasketFathom installation, billing, catalog, simulation, storefront, privacy, or availability questions.

Email BasketFathom support

Include the Shopify store name, the affected screen, the approximate time, and a safe description. Never send passwords, access tokens, customer personal information, or raw API credentials.

You can also use the Fleeta contact form. Authenticated merchants can generate a secret-safe diagnostic bundle from BasketFathom settings.